Privacy Policy
Last updated: September 24, 2026
This Privacy Policy explains how Out of the Ashes Cleaning Services ("we," "us," or "our") collects, uses, and protects information when you visit https://outoftheashescleaning.com (the "Site") or submit a request through our contact form. By using the Site, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
- Information you provide directly: When you submit our contact/quote form, we collect your name, phone number, email address, property details, service needed, timeframe, and any message or project details you provide.
- Automatically collected information: Like most websites, we automatically collect certain data through cookies and analytics tools, including your approximate location, device and browser type, pages visited, and how you interact with the Site.
How We Use Your Information
- To respond to quote requests and communicate with you about cleaning, organizing, construction-clean, biohazard remediation, or junk removal services
- To schedule and coordinate services you request
- To improve our website, marketing, and service offerings
- To comply with legal obligations
We do not sell your personal information to third parties.
Third-Party Services We Use
We rely on the following third-party services to operate the Site:
- Web3Forms — processes and delivers submissions from our contact form to our email inbox. Review Web3Forms' privacy policy for details on how they handle form data.
- Google Analytics (GA4) — helps us understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect usage data. Analytics cookies are only set after you accept our cookie banner. Learn more at Google's Privacy Policy.
- Google Maps — we embed a Google Maps widget so you can view our general service area. Google's own privacy policy applies to that embedded content.
Cookies
We use a small cookie consent banner when you first visit the Site. Essential cookies required for the Site to function are always active. Analytics cookies (Google Analytics) are only activated if you click "Accept" on the cookie banner. You can change your preference at any time by clearing your browser's local storage for this Site and reloading the page.
How We Protect Your Information
We take reasonable administrative and technical measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Phone, Text & Email Communication
By submitting your phone number or email through our contact form, you consent to be contacted byOut of the Ashes Cleaning Services by phone, text message, or email regarding your quote request. Message and data rates may apply for text communications. You may opt out of text or email communication at any time by replying "STOP" to a text message or contacting us at etxoutoftheashes@outlook.com.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing etxoutoftheashes@outlook.com. We will respond to reasonable requests within a reasonable timeframe.
Children's Privacy
Our Site and services are not directed at children under 13, and we do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this Privacy Policy? Contact us at etxoutoftheashes@outlook.com or call (903) 431-0996.